{"id":503,"date":"2026-10-21T17:11:45","date_gmt":"2026-10-21T15:11:45","guid":{"rendered":"https:\/\/julisis.com\/usa\/?page_id=503"},"modified":"2026-10-21T17:11:45","modified_gmt":"2026-10-21T15:11:45","slug":"order-terms-conditions","status":"publish","type":"page","link":"https:\/\/julisis.com\/usa\/order-terms-conditions\/","title":{"rendered":"Order Terms & Conditions"},"content":{"rendered":"

For\u00a0orders\u00a0delivered\u00a0outside\u00a0the\u00a0European\u00a0Union<\/p>\n

International\u00a0Orders<\/h2>\n

Julisis\u00a0welcomes\u00a0international\u00a0customers\u00a0and\u00a0offers\u00a0delivery\u00a0to\u00a0selected\u00a0destinations\u00a0outside\u00a0the\u00a0European\u00a0Union,\u00a0subject\u00a0to\u00a0product\u00a0availability,\u00a0shipping\u00a0arrangements\u00a0and\u00a0applicable\u00a0local\u00a0regulations.<\/p>\n

Please\u00a0review\u00a0these\u00a0terms\u00a0carefully\u00a0before\u00a0placing\u00a0an\u00a0order.<\/p>\n

1.\u00a0International\u00a0Availability<\/h2>\n

Orders\u00a0can\u00a0be\u00a0placed\u00a0for\u00a0delivery\u00a0to\u00a0the\u00a0countries\u00a0made\u00a0available\u00a0at\u00a0checkout\u00a0or\u00a0confirmed\u00a0by\u00a0Julisis\u00a0Customer\u00a0Care.<\/p>\n

Customers\u00a0are\u00a0responsible\u00a0for\u00a0ensuring\u00a0that\u00a0the\u00a0products\u00a0ordered\u00a0may\u00a0lawfully\u00a0be\u00a0imported\u00a0into\u00a0their\u00a0destination\u00a0country\u00a0and\u00a0for\u00a0complying\u00a0with\u00a0applicable\u00a0local\u00a0import\u00a0requirements.<\/p>\n

Julisis\u00a0reserves\u00a0the\u00a0right\u00a0to\u00a0decline\u00a0or\u00a0cancel\u00a0an\u00a0order\u00a0where\u00a0fulfilment\u00a0is\u00a0prohibited\u00a0by\u00a0applicable\u00a0law\u00a0or\u00a0cannot\u00a0reasonably\u00a0be\u00a0arranged.<\/p>\n

2.\u00a0Prices\u00a0and\u00a0Payment<\/h2>\n

Prices,\u00a0shipping\u00a0charges\u00a0and\u00a0applicable\u00a0taxes\u00a0are\u00a0displayed\u00a0during\u00a0checkout,\u00a0as\u00a0applicable.<\/p>\n

Payment\u00a0must\u00a0be\u00a0completed\u00a0using\u00a0one\u00a0of\u00a0the\u00a0payment\u00a0methods\u00a0offered\u00a0at\u00a0checkout.\u00a0Any\u00a0currency\u00a0conversion\u00a0fees\u00a0or\u00a0charges\u00a0imposed\u00a0by\u00a0the\u00a0customer’s\u00a0bank\u00a0or\u00a0payment\u00a0provider\u00a0are\u00a0the\u00a0customer’s\u00a0responsibility.<\/p>\n

An\u00a0order\u00a0confirmation\u00a0acknowledging\u00a0receipt\u00a0does\u00a0not\u00a0necessarily\u00a0constitute\u00a0acceptance\u00a0of\u00a0the\u00a0order,\u00a0where\u00a0the\u00a0checkout\u00a0process\u00a0provides\u00a0otherwise.<\/p>\n

If\u00a0Julisis\u00a0cannot\u00a0fulfil\u00a0an\u00a0order,\u00a0the\u00a0customer\u00a0will\u00a0be\u00a0informed\u00a0and\u00a0any\u00a0payment\u00a0will\u00a0be\u00a0handled\u00a0in\u00a0accordance\u00a0with\u00a0applicable\u00a0law.<\/p>\n

3.\u00a0Customs\u00a0Duties,\u00a0Import\u00a0Taxes\u00a0and\u00a0Local\u00a0Charges<\/h2>\n

Orders\u00a0shipped\u00a0outside\u00a0the\u00a0European\u00a0Union\u00a0may\u00a0be\u00a0subject\u00a0to\u00a0import\u00a0duties,\u00a0import\u00a0VAT,\u00a0customs\u00a0clearance\u00a0fees,\u00a0local\u00a0taxes\u00a0or\u00a0other\u00a0charges\u00a0imposed\u00a0by\u00a0the\u00a0destination\u00a0country.<\/p>\n

Unless\u00a0expressly\u00a0stated\u00a0otherwise\u00a0during\u00a0checkout,\u00a0these\u00a0charges\u00a0are\u00a0the\u00a0responsibility\u00a0of\u00a0the\u00a0customer\u00a0and\u00a0are\u00a0payable\u00a0to\u00a0the\u00a0relevant\u00a0authorities\u00a0or\u00a0carrier.<\/p>\n

Julisis\u00a0does\u00a0not\u00a0control\u00a0the\u00a0customs\u00a0procedures\u00a0or\u00a0charges\u00a0imposed\u00a0by\u00a0foreign\u00a0authorities.\u00a0Customers\u00a0are\u00a0encouraged\u00a0to\u00a0check\u00a0the\u00a0import\u00a0requirements\u00a0of\u00a0their\u00a0destination\u00a0country\u00a0before\u00a0placing\u00a0an\u00a0order.<\/p>\n

4.\u00a0Shipping\u00a0and\u00a0Delivery<\/h2>\n

Shipping\u00a0options,\u00a0applicable\u00a0shipping\u00a0charges\u00a0and\u00a0estimated\u00a0delivery\u00a0times\u00a0are\u00a0communicated\u00a0during\u00a0checkout\u00a0or\u00a0confirmed\u00a0by\u00a0Julisis\u00a0Customer\u00a0Care.<\/p>\n

Delivery\u00a0times\u00a0are\u00a0estimates\u00a0and\u00a0may\u00a0vary\u00a0depending\u00a0on\u00a0the\u00a0destination,\u00a0customs\u00a0clearance\u00a0and\u00a0local\u00a0carrier\u00a0operations.<\/p>\n

Customers\u00a0must\u00a0provide\u00a0a\u00a0complete\u00a0and\u00a0accurate\u00a0delivery\u00a0address\u00a0and\u00a0contact\u00a0details.<\/p>\n

Nothing\u00a0in\u00a0these\u00a0terms\u00a0excludes\u00a0any\u00a0mandatory\u00a0legal\u00a0rights\u00a0relating\u00a0to\u00a0loss,\u00a0damage,\u00a0delayed\u00a0delivery\u00a0or\u00a0non-delivery.<\/p>\n

5.\u00a0Customs\u00a0Delays\u00a0and\u00a0Failed\u00a0Delivery<\/h2>\n

International\u00a0shipments\u00a0may\u00a0be\u00a0delayed\u00a0by\u00a0customs\u00a0inspections,\u00a0import\u00a0authorisations,\u00a0incomplete\u00a0documentation\u00a0or\u00a0other\u00a0procedures\u00a0imposed\u00a0by\u00a0the\u00a0destination\u00a0country.<\/p>\n

Customers\u00a0are\u00a0responsible\u00a0for\u00a0paying\u00a0import\u00a0charges\u00a0where\u00a0these\u00a0are\u00a0payable\u00a0by\u00a0the\u00a0recipient\u00a0and\u00a0for\u00a0providing\u00a0any\u00a0information\u00a0reasonably\u00a0required\u00a0from\u00a0them\u00a0to\u00a0complete\u00a0import\u00a0formalities.<\/p>\n

If\u00a0a\u00a0shipment\u00a0is\u00a0refused,\u00a0returned\u00a0to\u00a0sender\u00a0or\u00a0held\u00a0by\u00a0customs,\u00a0Julisis\u00a0will\u00a0assess\u00a0the\u00a0circumstances\u00a0and\u00a0handle\u00a0the\u00a0matter\u00a0in\u00a0accordance\u00a0with\u00a0applicable\u00a0law\u00a0and\u00a0the\u00a0shipping\u00a0terms\u00a0communicated\u00a0at\u00a0checkout.<\/p>\n

Any\u00a0responsibility\u00a0for\u00a0return\u00a0shipping,\u00a0customs\u00a0charges\u00a0or\u00a0other\u00a0costs\u00a0will\u00a0be\u00a0determined\u00a0in\u00a0accordance\u00a0with\u00a0those\u00a0terms\u00a0and\u00a0applicable\u00a0law.<\/p>\n

6.\u00a0Final\u00a0Sale\u00a0\u2014\u00a0No\u00a0Voluntary\u00a0Returns\u00a0or\u00a0Refunds<\/h2>\n

All\u00a0international\u00a0orders\u00a0are\u00a0considered\u00a0final\u00a0sale.\u00a0Julisis\u00a0does\u00a0not\u00a0offer\u00a0voluntary\u00a0returns,\u00a0exchanges\u00a0or\u00a0refunds\u00a0for\u00a0international\u00a0orders\u00a0delivered\u00a0outside\u00a0the\u00a0European\u00a0Union.<\/p>\n

Please\u00a0review\u00a0your\u00a0selection\u00a0carefully\u00a0before\u00a0completing\u00a0your\u00a0purchase.\u00a0We\u00a0encourage\u00a0customers\u00a0to\u00a0contact\u00a0Julisis\u00a0Customer\u00a0Care\u00a0before\u00a0ordering\u00a0if\u00a0they\u00a0have\u00a0questions\u00a0about\u00a0a\u00a0product,\u00a0its\u00a0ingredients,\u00a0its\u00a0application\u00a0or\u00a0its\u00a0suitability.<\/p>\n

This\u00a0policy\u00a0applies\u00a0to\u00a0change-of-mind\u00a0requests\u00a0and\u00a0other\u00a0voluntary\u00a0returns\u00a0or\u00a0refunds,\u00a0except\u00a0where\u00a0otherwise\u00a0required\u00a0by\u00a0applicable\u00a0law.<\/p>\n

Nothing\u00a0in\u00a0this\u00a0section\u00a0excludes\u00a0or\u00a0restricts\u00a0any\u00a0mandatory\u00a0consumer\u00a0rights\u00a0or\u00a0remedies\u00a0that\u00a0apply\u00a0under\u00a0the\u00a0laws\u00a0governing\u00a0the\u00a0transaction,\u00a0including\u00a0any\u00a0rights\u00a0concerning\u00a0defective,\u00a0damaged\u00a0or\u00a0incorrectly\u00a0supplied\u00a0products.<\/p>\n

7.\u00a0Defective,\u00a0Damaged\u00a0or\u00a0Incorrect\u00a0Orders<\/h2>\n

If\u00a0an\u00a0order\u00a0arrives\u00a0damaged,\u00a0contains\u00a0an\u00a0incorrect\u00a0product\u00a0or\u00a0is\u00a0otherwise\u00a0affected\u00a0by\u00a0an\u00a0issue,\u00a0please\u00a0contact\u00a0Julisis\u00a0Customer\u00a0Care\u00a0promptly\u00a0and\u00a0provide\u00a0your\u00a0order\u00a0number\u00a0and\u00a0relevant\u00a0details.\u00a0Photographs\u00a0may\u00a0be\u00a0requested\u00a0where\u00a0appropriate.<\/p>\n

Such\u00a0enquiries\u00a0will\u00a0be\u00a0assessed\u00a0in\u00a0accordance\u00a0with\u00a0applicable\u00a0law.\u00a0This\u00a0procedure\u00a0does\u00a0not\u00a0limit\u00a0any\u00a0mandatory\u00a0rights\u00a0or\u00a0remedies\u00a0available\u00a0to\u00a0the\u00a0customer.<\/p>\n

8.\u00a0Product\u00a0Availability\u00a0and\u00a0Information<\/h2>\n

Our\u00a0products\u00a0are\u00a0supplied\u00a0subject\u00a0to\u00a0availability.\u00a0Product\u00a0descriptions\u00a0and\u00a0ingredient\u00a0information\u00a0are\u00a0provided\u00a0with\u00a0care.<\/p>\n

Customers\u00a0are\u00a0responsible\u00a0for\u00a0reviewing\u00a0product\u00a0information\u00a0and\u00a0checking\u00a0whether\u00a0any\u00a0local\u00a0restrictions,\u00a0import\u00a0requirements\u00a0or\u00a0authorisations\u00a0apply\u00a0to\u00a0the\u00a0products\u00a0they\u00a0intend\u00a0to\u00a0order.<\/p>\n

Product\u00a0availability\u00a0may\u00a0differ\u00a0between\u00a0countries.<\/p>\n

9.\u00a0Customer\u00a0Service<\/h2>\n

For\u00a0questions\u00a0concerning\u00a0international\u00a0orders,\u00a0shipping\u00a0or\u00a0product\u00a0information,\u00a0please\u00a0contact:<\/p>\n

Julisis\u00a0Customer\u00a0Care<\/p>\n

Email:\u00a0info@julisis.com<\/p>\n

Website:\u00a0julisis.com<\/p>\n

10.\u00a0Applicable\u00a0Law<\/h2>\n

UK law\u00a0applies\u00a0where\u00a0legally\u00a0permissible,\u00a0without\u00a0excluding\u00a0mandatory\u00a0consumer\u00a0protections\u00a0that\u00a0apply\u00a0to\u00a0the\u00a0customer.<\/p>\n

The\u00a0applicable\u00a0law\u00a0and\u00a0jurisdiction\u00a0will\u00a0be\u00a0determined\u00a0in\u00a0accordance\u00a0with\u00a0the\u00a0relevant\u00a0legal\u00a0rules.\u00a0Nothing\u00a0in\u00a0these\u00a0terms\u00a0excludes\u00a0or\u00a0restricts\u00a0any\u00a0rights\u00a0that\u00a0cannot\u00a0lawfully\u00a0be\u00a0excluded\u00a0or\u00a0restricted.<\/p>\n","protected":false},"excerpt":{"rendered":"

For\u00a0orders\u00a0delivered\u00a0outside\u00a0the\u00a0European\u00a0Union International\u00a0Orders Julisis\u00a0welcomes\u00a0international\u00a0customers\u00a0and\u00a0offers\u00a0delivery\u00a0to\u00a0selected\u00a0destinations\u00a0outside\u00a0the\u00a0European\u00a0Union,\u00a0subject\u00a0to\u00a0product\u00a0availability,\u00a0shipping\u00a0arrangements\u00a0and\u00a0applicable\u00a0local\u00a0regulations. Please\u00a0review\u00a0these\u00a0terms\u00a0carefully\u00a0before\u00a0placing\u00a0an\u00a0order. 1.\u00a0International\u00a0Availability Orders\u00a0can\u00a0be\u00a0placed\u00a0for\u00a0delivery\u00a0to\u00a0the\u00a0countries\u00a0made\u00a0available\u00a0at\u00a0checkout\u00a0or\u00a0confirmed\u00a0by\u00a0Julisis\u00a0Customer\u00a0Care. Customers\u00a0are\u00a0responsible\u00a0for\u00a0ensuring\u00a0that\u00a0the\u00a0products\u00a0ordered\u00a0may\u00a0lawfully\u00a0be\u00a0imported\u00a0into\u00a0their\u00a0destination\u00a0country\u00a0and\u00a0for\u00a0complying\u00a0with\u00a0applicable\u00a0local\u00a0import\u00a0requirements. Julisis\u00a0reserves\u00a0the\u00a0right\u00a0to\u00a0decline\u00a0or\u00a0cancel\u00a0an\u00a0order\u00a0where\u00a0fulfilment\u00a0is\u00a0prohibited\u00a0by\u00a0applicable\u00a0law\u00a0or\u00a0cannot\u00a0reasonably\u00a0be\u00a0arranged. 2.\u00a0Prices\u00a0and\u00a0Payment Prices,\u00a0shipping\u00a0charges\u00a0and\u00a0applicable\u00a0taxes\u00a0are\u00a0displayed\u00a0during\u00a0checkout,\u00a0as\u00a0applicable. Payment\u00a0must\u00a0be\u00a0completed\u00a0using\u00a0one\u00a0of\u00a0the\u00a0payment\u00a0methods\u00a0offered\u00a0at\u00a0checkout.\u00a0Any\u00a0currency\u00a0conversion\u00a0fees\u00a0or\u00a0charges\u00a0imposed\u00a0by\u00a0the\u00a0customer’s\u00a0bank\u00a0or\u00a0payment\u00a0provider\u00a0are\u00a0the\u00a0customer’s\u00a0responsibility. An\u00a0order\u00a0confirmation\u00a0acknowledging\u00a0receipt\u00a0does\u00a0not\u00a0necessarily\u00a0constitute\u00a0acceptance\u00a0of\u00a0the\u00a0order,\u00a0where\u00a0the\u00a0checkout\u00a0process\u00a0provides\u00a0otherwise. If\u00a0Julisis\u00a0cannot\u00a0fulfil\u00a0an\u00a0order,\u00a0the\u00a0customer\u00a0will\u00a0be\u00a0informed\u00a0and\u00a0any\u00a0payment\u00a0will\u00a0be\u00a0handled\u00a0in\u00a0accordance\u00a0with\u00a0applicable\u00a0law. 3.\u00a0Customs\u00a0Duties,\u00a0Import\u00a0Taxes\u00a0and\u00a0Local\u00a0Charges Orders\u00a0shipped\u00a0outside\u00a0the\u00a0European\u00a0Union\u00a0may\u00a0be\u00a0subject\u00a0to\u00a0import\u00a0duties,\u00a0import\u00a0VAT,\u00a0customs\u00a0clearance\u00a0fees,\u00a0local\u00a0taxes\u00a0or\u00a0other\u00a0charges\u00a0imposed\u00a0by\u00a0the\u00a0destination\u00a0country. Unless\u00a0expressly\u00a0stated\u00a0otherwise\u00a0during\u00a0checkout,\u00a0these\u00a0charges\u00a0are\u00a0the\u00a0responsibility\u00a0of\u00a0the\u00a0customer\u00a0and\u00a0are\u00a0payable\u00a0to\u00a0the\u00a0relevant\u00a0authorities\u00a0or\u00a0carrier. Julisis\u00a0does\u00a0not\u00a0control\u00a0the\u00a0customs\u00a0procedures\u00a0or\u00a0charges\u00a0imposed\u00a0by\u00a0foreign\u00a0authorities.\u00a0Customers\u00a0are\u00a0encouraged\u00a0to\u00a0check\u00a0the\u00a0import\u00a0requirements\u00a0of\u00a0their\u00a0destination\u00a0country\u00a0before\u00a0placing\u00a0an\u00a0order. 4.\u00a0Shipping\u00a0and\u00a0Delivery Shipping\u00a0options,\u00a0applicable\u00a0shipping\u00a0charges\u00a0and\u00a0estimated\u00a0delivery\u00a0times\u00a0are\u00a0communicated\u00a0during\u00a0checkout\u00a0or\u00a0confirmed\u00a0by\u00a0Julisis\u00a0Customer\u00a0Care. Delivery\u00a0times\u00a0are\u00a0estimates\u00a0and\u00a0may\u00a0vary\u00a0depending\u00a0on\u00a0the\u00a0destination,\u00a0customs\u00a0clearance\u00a0and\u00a0local\u00a0carrier\u00a0operations. Customers\u00a0must\u00a0provide\u00a0a\u00a0complete\u00a0and\u00a0accurate\u00a0delivery\u00a0address\u00a0and\u00a0contact\u00a0details. Nothing\u00a0in\u00a0these\u00a0terms\u00a0excludes\u00a0any\u00a0mandatory\u00a0legal\u00a0rights\u00a0relating\u00a0to\u00a0loss,\u00a0damage,\u00a0delayed\u00a0delivery\u00a0or\u00a0non-delivery. 5.\u00a0Customs\u00a0Delays\u00a0and\u00a0Failed\u00a0Delivery International\u00a0shipments\u00a0may\u00a0be\u00a0delayed\u00a0by\u00a0customs\u00a0inspections,\u00a0import\u00a0authorisations,\u00a0incomplete\u00a0documentation\u00a0or\u00a0other\u00a0procedures\u00a0imposed\u00a0by\u00a0the\u00a0destination\u00a0country. Customers\u00a0are\u00a0responsible\u00a0for\u00a0paying\u00a0import\u00a0charges\u00a0where\u00a0these\u00a0are\u00a0payable\u00a0by\u00a0the\u00a0recipient\u00a0and\u00a0for\u00a0providing\u00a0any\u00a0information\u00a0reasonably\u00a0required\u00a0from\u00a0them\u00a0to\u00a0complete\u00a0import\u00a0formalities. If\u00a0a\u00a0shipment\u00a0is\u00a0refused,\u00a0returned\u00a0to\u00a0sender\u00a0or\u00a0held\u00a0by\u00a0customs,\u00a0Julisis\u00a0will\u00a0assess\u00a0the\u00a0circumstances\u00a0and\u00a0handle\u00a0the\u00a0matter\u00a0in\u00a0accordance\u00a0with\u00a0applicable\u00a0law\u00a0and\u00a0the\u00a0shipping\u00a0terms\u00a0communicated\u00a0at\u00a0checkout. Any\u00a0responsibility\u00a0for\u00a0return\u00a0shipping,\u00a0customs\u00a0charges\u00a0or\u00a0other\u00a0costs\u00a0will\u00a0be\u00a0determined\u00a0in\u00a0accordance\u00a0with\u00a0those\u00a0terms\u00a0and\u00a0applicable\u00a0law. 6.\u00a0Final\u00a0Sale\u00a0\u2014\u00a0No\u00a0Voluntary\u00a0Returns\u00a0or\u00a0Refunds All\u00a0international\u00a0orders\u00a0are\u00a0considered\u00a0final\u00a0sale.\u00a0Julisis\u00a0does\u00a0not\u00a0offer\u00a0voluntary\u00a0returns,\u00a0exchanges\u00a0or\u00a0refunds\u00a0for\u00a0international\u00a0orders\u00a0delivered\u00a0outside\u00a0the\u00a0European\u00a0Union. 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Nothing\u00a0in\u00a0this\u00a0section\u00a0excludes\u00a0or\u00a0restricts\u00a0any\u00a0mandatory\u00a0consumer\u00a0rights\u00a0or\u00a0remedies\u00a0that\u00a0apply\u00a0under\u00a0the\u00a0laws\u00a0governing\u00a0the\u00a0transaction,\u00a0including\u00a0any\u00a0rights\u00a0concerning\u00a0defective,\u00a0damaged\u00a0or\u00a0incorrectly\u00a0supplied\u00a0products. 7.\u00a0Defective,\u00a0Damaged\u00a0or\u00a0Incorrect\u00a0Orders If\u00a0an\u00a0order\u00a0arrives\u00a0damaged,\u00a0contains\u00a0an\u00a0incorrect\u00a0product\u00a0or\u00a0is\u00a0otherwise\u00a0affected\u00a0by\u00a0an\u00a0issue,\u00a0please\u00a0contact\u00a0Julisis\u00a0Customer\u00a0Care\u00a0promptly\u00a0and\u00a0provide\u00a0your\u00a0order\u00a0number\u00a0and\u00a0relevant\u00a0details.\u00a0Photographs\u00a0may\u00a0be\u00a0requested\u00a0where\u00a0appropriate. 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Product\u00a0availability\u00a0may\u00a0differ\u00a0between\u00a0countries. 9.\u00a0Customer\u00a0Service For\u00a0questions\u00a0concerning\u00a0international\u00a0orders,\u00a0shipping\u00a0or\u00a0product\u00a0information,\u00a0please\u00a0contact: Julisis\u00a0Customer\u00a0Care Email:\u00a0info@julisis.com Website:\u00a0julisis.com 10.\u00a0Applicable\u00a0Law UK law\u00a0applies\u00a0where\u00a0legally\u00a0permissible,\u00a0without\u00a0excluding\u00a0mandatory\u00a0consumer\u00a0protections\u00a0that\u00a0apply\u00a0to\u00a0the\u00a0customer. 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